The manager on duty, Julie, said that I would need to file a report at the police station and then walked away. Hille M. Friends - 27/07/2020 Confirmed reviews ALL. The room was incredibly small for the price. Mrs Chantal PECOU, Hotel Manager. C’est avec grand plaisir que nous recevons vos compliments. What food & drink options are available at Ibis Paris Gare de l'Est TGV Hotel? I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Nearby attractions include Quest Factory (0.2 miles), The Skeleton Key (0.2 miles), and Le Manoir de Paris (0.2 miles). What are some restaurants close to Ibis Paris Gare de l'Est TGV Hotel? Optic fiber technology provides the highest possible speed of Internet connection. Cleaning was basic also some dirt was left on a towel one day and another day a clean towel smelled very disgusting. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best wishes Melvyn J. Cláudio Couples - 17/12/2019 Confirmed reviews ALL. Clean and comfortable. We are certified ALLSAFE to guarantee the implementation of all health measures and accommodate you in the best conditions. Hugh C. Couples - 23/11/2019 Confirmed reviews ALL. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. The building next to the hotel is under rebuilding much noise and dust you can’t open a window During the reservation they didn’t informed about this and didn’t made a special rate. View deals for ibis Paris Gare De L'est Tgv, including fully refundable rates with free cancellation. Sincerely, Chantal PECOU MANAGER, Dear MIKKO P., Thank you for taking the time to tell us about your experience at the ibis Paris Gare de l'Est TGV. Hôtel économique convivial, ouvert à tous. The accommodation is housed in an 7-story building. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Ibis Paris Gare de l'Est TGV Hotel, Marriott Autograph Collection Hotels in Paris, Hotels near WWII Bunker Under Gare de l'Est, Hotels near European Management Center Paris, Hotels near University of Paris III: Sorbonne Nouvelle, Hotels near Ecole Nationale Superieure d'Arts et Metiers de Paris, Hotels near Centre de Formation et de Perfectionnement des Journalistes, Hotels near University of London Institute in Paris. Mrs Chantal PECOU, Hoteldirektor Located in the 10th district of Paris, in front of Gare de l’Est Train Station, ibis Paris Gare De l’Est offers a 24-hour reception, free Wi-Fi access throughout and luggage storage. Customer review rating 4.1/5 4,391 reviews, I can take advantage of the Members' rate. Places of interest: direct access to department stores, opera and right beside Canal St-Martin, Located in a quiet street 2 minutes on foot from Gare de l'Est and 8 minutes from Gare du Nord, Family and connecting rooms for up to 6 people, rooms equipped with electric shutters providing full black-out, 3 metro lines and 10 bus lines serving all of Paris. It is clear to me that the hotel staff stole the items and as such I feel the hotel should be responsible for the losses we have incurred. It is always a pleasure to receive positive feedback. Das ibis Paris Gare De l’Est begrüßt Sie im 10. Is Ibis Paris Gare de l'Est TGV Hotel accessible? The buffet breakfast was great! The lift was slow, small and rickety. The lack of customer care by the onsite management team was shocking. And finally, no room service, you. Not your fault as well. We stayed in the building across the street where the elevators and walkways were small but enough to suffice. Response from CHANTAL-PECOU, Directeur général at Ibis Paris Gare de l'Est TGV Hotel. He gave me the relevant documents to pursue the claim and I will let him know how and when it is resolved. We’ll even let you know about secret offers and sales when you sign up to our emails. I anticipated the border close and left early. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The rooms and common areas are very clean. The breakfast room was so small that you needed tickets to attend at particular times. Choose the early arrival option* and access your room from 9am. The hotel is not clean .very noisy the lobby is serving as a party space till late in the night. Staff helpful (especially the breakfast waiter/chef). But at night the area was very noisy, so the door had to be closed. Basilica of the Sacred Heart of Paris is minutes away. The receptionist answered “No” in a very offensive way, claiming that these are the regulations. Refunded last 2 nights payments. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Very close to the train station. In der Unterkunft lädt eine Bar zu einem Besuch ein. Günstige Preise Exklusive Businessrabatte bis zu 30 % NEU: Miles & More Prämienmeilen bei jeder Buchung! Are there any historical sites close to Ibis Paris Gare de l'Est TGV Hotel? Efficient check-in, clean room. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Room keys randomly stopped working. I will share your comments with our team. ibis Styles Paris Gare de l'Est TGV is rated "Very good" by our guests. Staff were polite and helpful. I also do not think I should have to pay to be a victim. Wanted to check if I could get a better rate online and asked to use their wifi. They were always helpful and accommodating, which was very much appreciated, since we brought our baby. Check-in was dreadful. Hôtel ibis Paris Gare de l'Est TGV. That would be a great gesture. At your site you promised modern, good beds. Could have potentially lost my booking because of poor customer service. View deals for Ibis Styles Paris Gare de l'Est Magenta (opening April), including fully refundable rates with free cancellation. I'm very impress to attitude to customer ... excelent Staff in hotel was very friendly and ready help me in every situation. Sincerely, Chantal PECOU MANAGER, Dear MORGANTI E., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. From AU$137 per night on Tripadvisor: Ibis Styles Paris Gare de l'Est Chateau Landon, Paris. I left my glasses in my room when I checked out. If I do stay in paris again I will most definitely nit staying here again . Canal Saint-Martin is minutes away. Room is generally tidy and clean, though they forgot to tidy up our room for one occasional day. Many travelers enjoy visiting Sainte-Chapelle (1.5 miles), Cathédrale Notre-Dame de Paris (1.6 miles), and Arc de Triomphe (2.9 miles). View deals for ibis Styles Paris Gare de l'Est TGV, including fully refundable rates with free cancellation. The curtains were falling off the windows. I was impacted by Corona restrictions. Our hotel is certified ALLSAFE. Comfortable, good breakfast, friendly staff. GOOD - Rooms were good 4. WiFi is free, and this hotel also features a bar and a 24-hour front desk. Ibis Styles Paris Gare De L'Est Magenta - Located a 40-minute drive to Paris - Orly Airport, Ibis Styles Paris Gare De L'Est Magenta Hotel offers a parking and free Wi-Fi in all rooms. Room: We stayed in a room with a queen and a twin bed. The hotel is opposite Gare de l'Est, 5 mins from Gare du Nord. The room was clean and although the usual square inch to manipulate around the beds was not easy but by all I had worse. Enjoy your stay at ibis! Jonathan P. Friends - 02/12/2019 Confirmed reviews ALL. After reviewing the log she informed us that the only other access that day was housekeeping. She gave a exasperated breath and said she did not have access to the video but would come check the access log at the door. 3 HOTEL INFO stars ✔ 30% discount with business rate ✔ Cancellation is free of charge ✔ Recommended by 96% of all hotel guests. WiFi is free, and this hotel also features a bar and a business center. The gentleman at reception (coloured hair) was extremely helpful and communicated clearly in English, helping us out of a difficult situation, because our reservation had not been listed for the 2 nights 10th/12th Jan, no record from RESERVATION.COM., for which we had paid through Santander account. Ibis Paris Gare de l'Est TGV Hotel Features, It started with me getting early, 2AM to the hotel on the 26/12/2020, since I had changes in trip schedules, so I passed by to deposit my luggages as I was heading to the airport to meet my gf, I asked if I could rest a bit in the lobby for like half an hr. Next time I would like also stay in this hotel !!! Room fine (if on the small side), breakfast equally good. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. ibis Paris Bastille Faubourg Saint Antoine 11th Hotel *** ibis Hotels. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grégory, Dear MELVYN HARRY J., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. COURS VINCENNES/GARE ST LAZARE : 26 CHATEAU LANDON, GARE DE L EST/PORTE DE VERSAILLE : 39 GARE DE L EST, GARE DE L EST/ROISSY : 350 GARE DE L EST, GARE DE L EST/TROCADERO : 30 GARE DE L EST, GARE DE LYON/MAIRIE AUBERVILLIER : 65 GARE DE L EST, PORTE D AUTEUIL/GARE DE L EST : 32 GARE DE L EST, BOBIGNY P.PICASSO/PLACE ITALIE : 5 GARE DE L'EST, PTE D'ORLEANS/PTE CLIGNANCOURT : 4 GARE DE L'EST, VILLEJUIF/LA COURNEUVE : 7 GARE DE L'EST, GARE ST LAZARE/VILLIER SUR MARNE : EOLE / E MAGENTA, ROISSY/ST REMY LES CHEVREUSE : B GARE DU NORD, A1 PORTE DE LA CHAPELLE At 5km / 3.13 miles, A3 PORTE DE BAGNOLET At 5km / 3.13 miles, Inviting, modern and cozy, with a comfortable bed and a functional bathroom. Die Unterkunft bietet eine 24-Stunden-Rezeption, kostenloses WLAN im gesamten Hotel und eine Gepäckaufbewahrung. Fortunately there was a balcony, we could open the door. Located opposite Gare de l'Est, 5 min from Gare du Nord. We all are losing money. On Wednesday we left the room around 8am for the day. I lost already another stay before, because of the strike of the sncf before Christmas. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. I gave an 8, but really it could have been a 10 if an elevator had been accessible. Melvyn J. Sincerely, Chantal PECOU MANAGER, Dear SANNA J., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. Own or manage this property? Walking distance to great dining options. I stayed here two nights with a tour group. Open 24/7. I'm assuming they broke and were removed, and never replaced. Please see our partners for more details. Which languages are spoken by the staff at Ibis Paris Gare de l'Est TGV Hotel? call to get food or extra towels, you need to go down to the reception to get them... We stayed here as part of a Topdeck tour and enjoyed it here. ibis Hotels. Brst quality price. So thank you and your staff for the care and help, which meant we could go a head and enjoy the 2 days in Paris after 2 days in Disneyland. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Ibis Styles Paris Gare De L'Est Magenta - Das Hotel Ibis Styles Paris Gare de l'Est Magenta ist eine tierfreundliche 2-Sterne-Unterkunft, die Nichtraucher-Zimmer in einer Entfernung von 25 Gehminuten von Louvre anbietet. Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet. The room was hot, even we had air condition machine. On investigations she found the LV hand bag missing. Located a 2-minute walk from Gare de l’Est Train and Metro Station, ibis Paris Gare De L Est 10 Eme is located in Paris, 2,450 feet from Gare du Nord Train Station. Dear HILDA MARIA ANDREA M., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. Vibrant economy hotel, open to everyone. A better evening bar would have been nice. Hotel ibis Styles Paris Gare de l'Est Château Landon – Jetzt einfach, schell & sicher buchen bei HOTEL DE! Good location, not enough staff, tiny rooms. The hotel has a. damp, mouldy smell throughout which is worse on the lower levels and the stairwell stunk of cigarettes. Soundproofed rooms with free Wi-Fi and air conditioning are provided. Lebendiges und preiswertes Hotel, das allen offensteht. Sincerely, Chantal PECOU MANAGER, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, ibis Styles Paris Gare de l'Est Magenta (Opens November) Hotel, ibis Styles Paris Gare de l'Est TGV Hotel, Mercure Paris Gare de l'Est Magenta Hotel, Online check-in: Your arrival will be carefully prepared by our team. Wir freuen uns auf Sie. These include the cost of the items as well as the lost vacation time and resources I have expended in time and effort to deal with this issue. Sincerely, Chantal PECOU MANAGER, Dear HUGH C., We very much appreciate your comments regarding your stay at the ibis Paris Gare de l'Est TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Ibis Paris Gare De L'Est Tgv is a 3-star venue placed about 1.1 miles from Place Pigalle. The door didn’t always lock behind you. It is always a pleasure to receive positive feedback. The location was brilliant, easy accès to gare du nord and gare l'ouest on foot. It is always a pleasure to receive positive feedback. As a regular user of ACCOR, I was shocked. The answer was: No, we won’t be doing the cleaning for the room you used. The hotel is opposite Gare de l'Est, 5 mins from Gare du Nord. Enjoy a selection of international drinks and beers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I will share your comments with our team. Mikko Couples - 09/12/2019 Confirmed reviews ALL. At least 6 of us in the group were assigned rooms that had not been cleaned (one room was still occupied!). Ibis Paris Gare de l’Est 10ème Hotel. Business guests enjoy the breakfast. My worse nightmare that the street noises would be horrendous but it was quiet, no traffic noise, no human intervention of our sleep. ibis Paris Gare de Lyon Ledru Rollin 12th Hotel *** See 1,151 traveler reviews, 158 candid photos, and great deals for Ibis Paris Gare de l'Est TGV Hotel, ranked #1,101 of 1,847 hotels in Paris and rated 3.5 of 5 at Tripadvisor. Good choice at breakfast buffet. When we arrived we were told we needed to fill in check in paperwork and when i had advised the receptionist that I'd already checked in online he shrugged his shoulders and was adamant we fill in this paper work which I very reluctantly did And when he checked us in he and handed me the key cards no welcome drink voucher was fourth coming either. View deals for ibis Paris Gare de l'Est 10ème, including fully refundable rates with free cancellation. Very comfortable beds (even the convertible single beds for the children). Upon returning at 8pm she discovered the luggage had been tampered with. Mrs P. K. Couples - 09/03/2020 Confirmed reviews ALL, A. D. Families - 13/02/2020 Confirmed reviews ALL. Now $85 (Was $̶9̶2̶) on Tripadvisor: Ibis Paris Gare de l'Est TGV Hotel, Paris. She not only took the time to find them, but mailed them back to me after carefully packing them. 2. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I provided copies of the police report as well as the receipt for the LV bag to the hotel. So we just went straight upto our room as it had been an extremely long day. We stayed at your hotel for 3 nights. Overall, would return. Woken up early 5. Couples - 15/01/2020 Confirmed reviews ALL. Rude staff. Book Ibis Paris Gare de l'Est TGV Hotel, Paris on Tripadvisor: See 1,152 traveller reviews, 156 candid photos, and great deals for Ibis Paris Gare de l'Est TGV Hotel, ranked #1,099 of 1,846 hotels in Paris and rated 3.5 of 5 at Tripadvisor.
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